After the machines have been put into operation we remain a reliable partner for our customers
As an experienced service provider we continue to support our customers with consulting services – both when replacing defective parts and also when enhancing the machines with additional components. We support technical upgrades to boost the performance and quality of existing systems even further and thus increase customer satisfaction. Our qualified team helps the customer to identify on-site the spare part requirements to avoid machine breakdowns, and to improve the performance of our machines.
As a complete service, we offer import and shipping & handling to deliver the product directly to its destination. We obtain required spare parts as quickly as possible and naturally ensure they are installed properly. To maintain the performance of the industrial equipment we recommend our customers to always use quality-checked original spare parts. We procure these from our partner companies – the leading machine manufacturers.
All equipment components which are employed to correct signs of wear or defects in the machines bear the quality label “Original Equipment Manufacturer” (OEM). This ensures long-term security for our customers: we guarantee that parts are replaced correctly and that the machines operate reliably.
After all, our equipment is designed to achieve the best possible result for our customers on a long-term basis. In addition to supplying spare parts, our After Sales Service also includes regular maintenance of the machines.